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Frank and Alex even though I gave them a very very hard time, they kept their cool an explained everything with passions and professionalism. I am truly grateful for the service that I have received. i would highly recommend everyone to come and get their car here. Chantal and Brian. ps sorry for the hassle.
a week ago
I got my first car from here today. Frank helped us so much. He was so kind, honest, professional and knowledgeable! He helped us get a really great car for a great price! He also helped my sister get her first car for a great deal a couple of years ago as well! I would definitely recommend getting your car from here. You won’t be disappointed!
3 weeks ago
We bought a car from Mainland Motors. Peter and his colleagues were excellent. Peter went out of his way to help with orientating us in BC. He made us feel welcome, and explained all rules we did not know. He even offered us his car while ours was being prepared. We will certainly be coming back to this car shop, and highly recommend to other customers.
4 weeks ago
My partner and I came to this dealership to look at a specific car from an ad that was posted online. Upon first glance, I saw that every car in their yard were clean, decently new, and very good-looking--- Particularly impressive to me, considering how many used car dealerships I had been to with the opposite presentation. Our salesman, Frank, approached us and gave us the keys to the car. He very patiently waited for us to check out the car ourselves, something my partner and I greatly appreciated. After letting us test drive the car, Frank was a pleasure to talk to and deal with. The way he chose his words made us feel respected, and we were not being pressured to make the purchase, which is ironically something that has made me avoid car purchases in the past. Instead, he related with us and offered to address our few concerns with the car. He went above and beyond to make us feel happy about purchasing the car, so we did. I must say that it seems like most dealerships will often try to dupe you out of using your warranty, so we were skeptical of it. But at Mainland Motors, they have an excellent warranty offering coverage for anything under the sun, and I now know that they have full intent to follow through with anything we would need fixed in the future, IF we would (the car is in excellent condition!). Alex in finance had really listened to us and treated us extremely well, he made sure we would not leave the dealership without peace of mind, no matter how long it took. For the few hours we spent together, both Frank and Alex have honestly been awesome. As people, they have great personalities. Because of my experience at this specific location, I will be coming back here for any car dealings in the future, as well as suggesting this place to my friends and family. (I must add that they also have a clean, large office area which plays good music!) And of course, we love the car. Thank you for everything, Mainland Motors!
3 months ago
Purchased second car from Mainland Motors (Surrey) for our daughter. My overall experience was very positive. The sales person was professional and answered all our questions. He made myself and my daughter feel very comfortable while we were looking around the dealership. He helped my daughter find the car that best suited her needs and was within her budget. I would highly recommend Mainland Motors Surrey!!!
8 months ago
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